"Wereldwijd vertrouwd door meer dan 1.000 bedrijven"

De Toekomst van
Asset & Service Management

Versneld door OpKikr

Grip op uw hele IT-landschap: overzichtelijk, beheersbaar en efficient.

Plan een vrijblijvende kennismakingOntdek meer

OpKikr is de enige officiële OpenText partner die zich voor de volle 100% focust op ITAM en ITSM

Onze focus

Deskundige begeleiding bij het beheer van al uw assets en services met OpenText

De meeste IT partners versnipperen hun aandacht over meerdere vakgebieden. Ze werken vaak met software pakketten van verschillende vendors. Ze proberen alles voor iedereen te zijn, waardoor hun kennis vaak te algemeen blijft.

Wij geloven dat echte kwaliteit ontstaat door een duidelijke keuze. Daarom richten wij ons enkel op ITAM en ITSM en exclusief met software van OpenText. Wij doen niets anders, waardoor wij deze systemen tot in het kleinste detail kennen.

Voor u betekent dit een heldere belofte. U krijgt geen algemene praatjes, maar de absolute experts op het gebied van OpenText die U helpen het maximale uit uw software te halen.

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Universal Discovery & CMDB

Nul blinde vlekken

Volledig inzicht in je IT-landschap. Alles automatisch bijgewerkt, altijd actueel.

Bright green eye icon surrounded by document icons, representing full system visibility and constant monitoring of digital activity
Asset Management

Lifecycle van elke asset

Hardware, software, cloud of infrastructuur? Van aanschaf tot afscheid, alles op één plek.

Glowing icon showing secure network connection and system routing, symbolizing data flow and smart automation.
Service Management

IT processen die wél werken

Efficiëntie en snelheid in je IT diensten. Minder gedoe, meer resultaat voor je team.

Events

Ontdek de kracht van OpKikr en OpenText tijdens onze exclusieve events

Kennis delen is de sleutel tot succes. Tijdens onze kleinschalige kennissessies en webinars ontdek je hoe wij je kunnen helpen. Geen vage verkoopverhalen, maar concrete use cases, live demo's en direct toepasbare inzichten van onze specialisten. Meld je vandaag nog aan en zet de eerste stap richting succes!

Ontdek onze events
Team

Klaar om uw Asset en Service Management een stevige OpKikr te geven?

U wilt geen algemene IT partner, u wilt de specialist die de OpenText Asset & Service Management producten door en door kent. Laat uw gegevens achter, dan plannen we direct een gerichte demo of een goed gesprek.

Contacteer ons

Stijn

Co-founder & Solution Consultant ITSM & ESM

Joeri

Co-founder & Solution Consultant CMDB & ITAM

Een sterk team met sterke partnerships

Onze nauwe samenwerking met OpenText brengt de expertise van de bron rechtstreeks naar u toe. Volledig kosteloos, als vast onderdeel van onze service.

Referenties

Bewezen enterprise kwaliteit

Grote internationale bedrijven vertrouwen al jaren op OpenText Universal Discovery and CMDB, OpenText Asset Management en OpenText SMAX. Onze oplossingen voldoen aan de zwaarste IT-eisen.

Onno Van Der Dussen
IT Operations Manager ITSM
We much prefer to work with repeatable, out-of-the-boxfunctionality and built-in integration capabilities than createcustom workflows—that’s why we chose [OpenText ServiceManagement].
Engin Kavas
Chief Technology Officer
OpenText [Service Management] transformed our IT service
management, delivering faster issue resolution and empowering
data-driven decision-making. The end-user experience is
streamlined, reporting is robust, and with AI capabilities we
continue to drive innovation and efficiency across our organization.
Zuzana Mayerova
ITSM Program Manager
Thanks to self-service capabilities, we observed a 30% reduction
in call volumes as our users continue to handle more and more tasks independently... In addition, AI-driven functions revolutionized incident management, enabling us to respond efficiently to service requests and resolve issues faster than ever before.
Patrick Quin
Manager, Operational Excellence
We continue to receive fantastic feedback from our users—as
accessibility has greatly improved thanks to the high-availability
SaaS platform. We have a modern system that allows easy sharing
of data. And we can focus on our core business operations by
shifting ongoing ITSM maintenance and updates to [OpenText].
Tor Kristian Hansen
ITSM Project Manager
We needed a heart—one service platform for managing customer interactions and handling cases. ITSM is the heart of an organization. That’s where work happens. It’s where employees go every day to communicate with their customers, plan changes, and manage incidents.
Onno Van Der Dussen
IT Operations Manager ITSM
We much prefer to work with repeatable, out-of-the-boxfunctionality and built-in integration capabilities than createcustom workflows—that’s why we chose [OpenText ServiceManagement].
Engin Kavas
Chief Technology Officer
OpenText [Service Management] transformed our IT service
management, delivering faster issue resolution and empowering
data-driven decision-making. The end-user experience is
streamlined, reporting is robust, and with AI capabilities we
continue to drive innovation and efficiency across our organization.
Zuzana Mayerova
ITSM Program Manager
Thanks to self-service capabilities, we observed a 30% reduction
in call volumes as our users continue to handle more and more tasks independently... In addition, AI-driven functions revolutionized incident management, enabling us to respond efficiently to service requests and resolve issues faster than ever before.
Patrick Quin
Manager, Operational Excellence
We continue to receive fantastic feedback from our users—as
accessibility has greatly improved thanks to the high-availability
SaaS platform. We have a modern system that allows easy sharing
of data. And we can focus on our core business operations by
shifting ongoing ITSM maintenance and updates to [OpenText].
Tor Kristian Hansen
ITSM Project Manager
We needed a heart—one service platform for managing customer interactions and handling cases. ITSM is the heart of an organization. That’s where work happens. It’s where employees go every day to communicate with their customers, plan changes, and manage incidents.
Roland Pfenninger
Team Leader IT Service Management
We wanted to understand exactly what systems and interfaces we have, how these interact with our processes, what data is available and, more importantly, what data we need to fulfil an IT order such as a workplace for a new employee... [And the] SaaS implementation... means we no longer have to worry about maintaining on-premises infrastructure or version upgrades.
Uğur Çetin
IT Architecture Group Manager
Enterprise service management is like a living organism... We are continually in touch with our stakeholders to identify improvement areas after we’ve seen how things work in a real environment. We were able to get up and running quickly because we started simple and used out-of-the-box configuration[s] as much as possible. We are delighted by the adoption of our ... services by our non-IT colleagues; this has really unified our business.
IT Director
University of Milan
Out of the box and codeless configuration capabilities were a key success factor. They ensured that our production deployment times were met and that our internal teams [could] easily manage common management activities—such as updating the service catalog, configuring specific services, and setting up user and operator groups.
Jerome Capili
IT Director of Global Service Management
[The] rich out-of-the-box capabilities are easier and more costeffective to support and maintain. They provide standardization and improved agility... Our implementation is making great progress [and] helps us be more effective in our goal of tackling poverty at its roots and creating a lasting impact.
Raymundo Avelino Aben Athar
Under-Secretary for Integrated Information Technology Management
[We] empowered our users with a simplified service model and increased our first contact issue resolution rate from 9% to over 45%. We also achieved an ongoing cost saving of 40% percent.
Roland Pfenninger
Team Leader IT Service Management
We wanted to understand exactly what systems and interfaces we have, how these interact with our processes, what data is available and, more importantly, what data we need to fulfil an IT order such as a workplace for a new employee... [And the] SaaS implementation... means we no longer have to worry about maintaining on-premises infrastructure or version upgrades.
Uğur Çetin
IT Architecture Group Manager
Enterprise service management is like a living organism... We are continually in touch with our stakeholders to identify improvement areas after we’ve seen how things work in a real environment. We were able to get up and running quickly because we started simple and used out-of-the-box configuration[s] as much as possible. We are delighted by the adoption of our ... services by our non-IT colleagues; this has really unified our business.
IT Director
University of Milan
Out of the box and codeless configuration capabilities were a key success factor. They ensured that our production deployment times were met and that our internal teams [could] easily manage common management activities—such as updating the service catalog, configuring specific services, and setting up user and operator groups.
Jerome Capili
IT Director of Global Service Management
[The] rich out-of-the-box capabilities are easier and more costeffective to support and maintain. They provide standardization and improved agility... Our implementation is making great progress [and] helps us be more effective in our goal of tackling poverty at its roots and creating a lasting impact.
Raymundo Avelino Aben Athar
Under-Secretary for Integrated Information Technology Management
[We] empowered our users with a simplified service model and increased our first contact issue resolution rate from 9% to over 45%. We also achieved an ongoing cost saving of 40% percent.
Contact

Blijf je IT problemen altijd een stap voor

Snel operationeel. Zonder ingewikkelde setup. Zonder stress.

Lokale partner
100% focus op ITAM & ITSM
OpenText Specialists
Grip op uw IT landschap
Direct contact
Snelle Kickstart
Kunnen wij via OpKikr ook rechtstreeks OpenText-licenties aanschaffen?

Ja, absoluut. Als officiële go-to-market partner van OpenText kunnen wij het volledige licentiebeheer voor u verzorgen. Of het nu gaat om nieuwe licenties, upgrades of de transitie naar de cloud: wij zorgen voor de juiste licentiestructuur die past bij uw organisatie, vaak met interessante partner-voordelen.

Waarom zouden we voor OpKikr kiezen en niet voor een grotere, allround IT-dienstverlener?

Grotere IT-dienstverleners doen ITAM, ITSM en ESM er vaak 'bij' als onderdeel van een gigantisch pakket aan diensten. OpKikr is de enige partner die zich voor de volle 100% focust op de Observability & Service Management Cloud van OpenText. Hierdoor krijgt u geen algemene consultants, maar diepgaande specialisten die de technologie door en door kennen. Wij zijn sneller, flexibeler en garanderen een implementatie zonder blinde vlekken.

Wij gebruiken nu een andere ITAM-, ITSM- of ESM-tool. Helpt OpKikr ook bij de migratie naar OpenText?

Zeker. De overstap naar een nieuw platform kan spannend lijken, maar ons team heeft uitgebreide ervaring met complexe migratietrajecten. Wij zorgen voor een naadloze overgang van uw huidige systemen (zoals ServiceNow, Jira Service Management of legacy tools) naar de OpenText Cloud. We behouden de waardevolle data en richten de nieuwe omgeving zo in dat uw team vanaf dag één efficiënter werkt.

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